Vibaji FAQ — Answers to All Your Questions
All in One Place

No, signing up with Vibaji is completely free — there are no charges to create an account. You only need to make a minimum deposit of ৳500 to start betting.

No. Only one account is allowed per mobile number and email address. Attempting to create multiple accounts may result in all of them being suspended.

On the login page Click the "Forgot?" link. An OTP will be sent to your registered mobile number or email — use it to set a new password. The whole process is done within 3 minutes.

KYC is not required for initial registration. However, you may need to verify your identity with an NID or passport for large withdrawals. This is to protect your funds.

To close your account, email support@vibaji.app or let us know via live chat. We recommend withdrawing your balance before submitting the request.

The minimum deposit at Vibaji is just ৳500 BDT. That's all you need to start betting and claim your welcome bonus.

Withdrawal requests are typically processed within 12–24 hours. Mobile banking methods (Mobile Pay, Nagad, Rocket) are generally even faster. Having your KYC verification completed helps speed up the process.

Vibaji supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and direct bank transfer. For full details on each method, Payment Page here.

Your daily withdrawal limit depends on your account level and KYC status. In general, you can withdraw up to ৳50,000 BDT per day. Contact support for more details.

First, wait 5 to 10 minutes. If your balance still hasn't updated, contact us via live chat or at support@vibaji.app with your transaction ID. We'll resolve it promptly.

To withdraw bonus funds, you typically need to meet a wagering requirement by placing a specified amount in bets. Each bonus has its own terms and conditions — for more details, On the bonus page or read the terms.

Yes. Vibaji regularly offers reload bonuses, weekly cashback, and special tournament promotions. For the latest updates, Bonus Page Check regularly.

Bonus validity depends on the type of bonus. Welcome bonuses are generally valid for 30 days. Make sure to use your bonus before it expires. The validity period for each bonus is listed on the bonus page.

Yes — if you invite a friend through Vibaji's referral program and they make their first deposit, you'll receive a bonus. For full terms and conditions, Bonus Page here.

At Vibaji, you can bet on cricket, football, tennis, badminton, basketball, volleyball, and more than 30 other sports. For the full list, Sports Page here.

Odds represent your potential return on a bet. For example, odds of 2.5 mean a ৳100 bet returns ৳250 if you win (a profit of ৳150). On the Match Odds page View live odds.

Bets generally cannot be cancelled once placed. However, if the cash-out feature is available, you can settle your bet for a specific amount while the match is still in progress.

The minimum bet on Vibaji is just ৳10, so you can play even on a small budget. Maximum bet limits vary by match and market.

If a match is cancelled or abandoned, all bets are generally refunded. In some cases, settlement may be based on partial results. For more details, Terms & Conditions here.

Log in to your account → Settings → Security → Enable 2FA. You'll receive an OTP on your mobile with every login — we recommend keeping this on for added protection.

Yes. Vibaji uses 256-bit SSL encryption. Your personal information is never shared with any third party. To learn more, Privacy Policy Read more.

Change your password immediately and notify us at support@vibaji.app. Our security team will investigate and take action right away.

Yes, the Vibaji app is completely free to download — no charges apply. The app is updated regularly with new features added over time.

Start by closing the app and reopening it. If that doesn't work, clear the cache or update to the latest version. If the issue persists, Download Page and reinstall fresh.

Yes. With push notifications enabled on the Vibaji app, you'll get real-time alerts for match starts, goals, odds changes, bonus credits, and payment updates.